SESSION 01 – Track 20: Unlocking the path to a modern Health Care Management Era 1 (Lecture Room 2)
SESSION CHAIR: De Lange, L.
DISCUSSANT: Brescia V.
Silos Mentality in Healthcare Services, Alves, J., Meneses, R.
Presenter: Alves, J.
Pain Management to Improve the Patients’ Perceived Quality of Health Care Services: A Theoretical Framework, Iaffaldano, N.
Presenter: Iaffaldano, N.
Methodological issues in patient satisfaction assessment: some recommendations, Azevedo, A.
Presenter: Azevedo, A.
MEDICAL Tourism Facilitator IN AN EMERGING MARKET context, Rydback, M.