SESSION 03

September 14 2018  08:30 – 10:00

Track 21: Sustaining Destination Development and Customer Needs (Meeting Room 1)

SESSION CHAIR:               DISCUSSANT:

1. Sustainable Destination Development Based on the Application of Relevant Indicators, Krce Miočić, B., Klarin, T., Vidić, G. (21_11)
   Presenter: Klarin, T.

2. Sustainable Tourism Development in Albania as a Developing Country, Pjero, E. (21_20)

   Presenter: Pjero, E.

3. Developing Multi-Channel Customer Relationship Management Strategy for Hotel Operation, Kefalas, S. (21_07)

   Presenter: Kefalas, S.

Track 29: Investigating Omni-Channel Retailing: Does it Really Matter? (Meeting Room 2)

SESSION CHAIR:                                                                                      DISCUSSANT:

1. OMNICHANNEL EXPERIENCE – TOWARDS SUCCESSFUL CHANNEL INTEGRATION IN RETAIL, Tyrväinen, O., Karjaluoto, H. (29_20)
   Presenter: Karjaluoto, H.

2. THE APPLICATION OF AN INTEGRATED OMNI-CHANNEL RETAILING STRATEGY IN THE ‘BRICKS AND CLICKS’ RETAIL COSMETICS INDUSTRY OF CYPRUS AND ITS INFLUENCE ON CUSTOMER LOYALTY: THE CASE OF BEAUTYLINE STORES, Christoforou, K. (29_15)
   Presenter: Christoforou, K.

3. LUXURY ON OMNI-CHANNEL RETAIL: A LITERATURE REVIEW APPROACH, Abreu Ataíde, A., Pinto da Cunha Brandão, A.A., Correia Loureiro, S.M. (44_06)
   Presenter: Loureiro, S.M.

Track 13: Economic Innovation Issues (Meeting Room 3)

SESSION CHAIR:                                                                                    DISCUSSANT:

1. Non-stochastic prediction span as a predicting tool in economic time series, Hindls, R., Hronová, S., Marek L. (44_09)

   Presenter: Hronová, S.

2. Tax Expenditure Aspect of University Education: The Model of Turkey, Ayşe Nil Tosun (44_10)

   Presenter: Ayşe Nil Tosun

3. Economic Exclusive Zone, Maniatis, A. (44_17)

   Presenter: Maniatis, A.

Track 15: Entrepreneurship in Business and Organizations (Lecture Room 1)

SESSION CHAIR:                                                                                    DISCUSSANT:

1. How entrepreneurial orientation and stakeholder engagement shape innovation at family business, Martins, C. (16_02)

   Presenter: Martins, C.

2. ENTREPRENEURIAL OPPORTUNITY RECOGNITION IN THE CONTEXT OF ENTREPRENEURIAL UNIVERSITIES, Aldawod, A., Day, J. (15_07)

   Presenter: Aldawod, A.

3. CRITERIA FOR ENTREPRENEURIAL UNIVERSITIES: EVIDENCE FROM THE UK UNIVERSITIES, Aldawod, A., Day, J. (15_08)

   Presenter: Aldawod, A.

Track 42: Trust in the World To-day (Lecture Room 2)

SESSION CHAIR:                                                                                      DISCUSSANT:

1. THE IMPACT OF PERCEIVED JUSTICE ON COMPLAINT PROCESS: AND SO WHAT?, Brandão, A., Santos, L.D., Batista, C. (42_03)
   Presenters: Brandão, A., Santos, L.D.

2. OUTSOURCING CHOICES BETWEEN CONSCIOUSNESS AND INCONSCIOUSNESS, Popoli, P. (42_04)
   Presenter: Popoli, P.

3. DERIVATIVE MISCONDUCT ON THE BASIS OF THE BREACH OF TRUST BETWEEN EMPLOYER AND EMPLOYEE, Van der Bank, C.M. (44_01)
   Presenter: Van der Bank, C.M.